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Privacy Policy

Privacy Policy

Last updated: October 15, 2025

Flex Trend Store (“we”, “us”, “our”) respects your privacy. This Policy explains what we collect, how we use it, and your choices.

Information we collect

  • Order & account data: name, email, phone, billing/shipping addresses, order details.
  • Payment data: processed securely by our payment provider (we do not store full card numbers).
  • Website data: IP address, device/browser info, pages viewed, cookies.

How we use your information

  • Process and fulfill orders, provide support, and communicate updates.
  • Detect and prevent fraud or abuse.
  • Improve our site, products, and customer experience.
  • Comply with legal obligations and tax/audit requirements.

Cookies & analytics

We use cookies to keep your cart, remember preferences, and measure site performance. If enabled, we use Google Analytics to understand traffic. You can control cookies in your browser; some features may not work without them.

Sharing & processors

  • Payment processing: WooPayments / Stripe (for secure payments).
  • Fulfillment & shipping: carriers and logistics partners to deliver your order.
  • Platform: WordPress + WooCommerce and hosting (Hostinger).

We do not sell your personal information.

Data retention

We retain order records for tax, accounting, and warranty purposes (generally 3–7 years). We retain account data while your account is active or as needed to provide services.

Your rights

Depending on your location, you may request access, correction, deletion, or portability of your personal data, and object to or restrict certain processing. To make a request, email support@flextrendstore.com.

Security

We use reasonable technical and organizational safeguards. No method of transmission or storage is 100% secure.

Children’s privacy

Our site is not directed to children under 13. We do not knowingly collect data from children.

Changes to this Policy

We may update this Policy from time to time. The updated version will be posted here with a revised date.

Contact

Questions about privacy? Email support@flextrendstore.com or mail:
Flex Trend Store — Privacy
521 Bradford Dr Apt 1, Slidell, LA 70461